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Facilities and maintenance

Facility Helpdesk & Housekeeping

Complaints and requests by QR code.

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See it work, with sample data

Facilities

Facility Helpdesk & Housekeeping

  1. 1A leak reported by QR
  2. 2Technician assigned
  3. 3Fixed, photos and cost recorded

Key features

What Facility Helpdesk & Housekeeping does today. A part still being built says Coming.

  • Complaints and requests by scanning a QR at the spot.
  • Every alert, complaint and schedule becomes a job.
  • Technicians assigned, with response and fix times.
  • Photos before and after.
  • Parts used and the job's cost.
  • Sign-off by the person who asked.
  • Housekeeping rounds and checklists.
  • Vendors work their jobs from their own login.

Search every feature

How it works

  1. A leak reported by QR
  2. Technician assigned
  3. Fixed, photos and cost recorded
  4. Finance & AccountsParts and vendor bills go to Finance, site by site.
Facility Helpdesk & Housekeeping, from the first step to the books

Who uses it

Facility teams, technicians and every employee.

How it connects

Parts from Inventory; sensor alerts become jobs.

Its Finance & Accounts side

Parts and vendor bills go to Finance, site by site.

Delivered by

Built into the command centre

Questions and answers

Do people need an app to complain?

No. They scan the QR on the spot and say what is wrong.

Do sensor alerts become jobs?

Yes. A leak or a fault from a sensor opens a job for the right technician.

Do we need special devices?

It works with: Printed QR stickers. Each device is added once in the CCC and shared by every module that needs it.

How does it reach our books?

Parts and vendor bills go to Finance, site by site.

When can we start?

Today. Start the free trial, or talk to us to see it with your own data.

Photo space: Facility Helpdesk & Housekeeping at a real site (to fill at go-live).

See your own sites on one screen.

Start free today, or talk to an expert about your sites and systems.