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Security and safety

Incident and SOP Response

Alarms open incidents with step-by-step SOPs.

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Security and safety

Incident and SOP Response

  1. 1Alarm received
  2. 2SOP steps given to responders
  3. 3Everyone marked safe

Key features

What Incident and SOP Response does today. A part still being built says Coming.

  • Alarms open incidents by themselves.
  • Step-by-step SOPs: who does what, by when.
  • Mass alerts with "I'm safe" replies.
  • Muster points and roll call on the phone.
  • Drills planned and timed.
  • After-action reports.
  • Each incident's costs collected for the books.
  • It never switches a fire alarm, pump, lift or light.

Search every feature

How it works

  1. Alarm received
  2. SOP steps given to responders
  3. Everyone marked safe
  4. Finance & AccountsEach incident's costs collected and posted to the books.
Incident and SOP Response, from the first step to the books

Devices it reads

  • Any phone or computer
  • Door controllers and card readers
  • IP cameras and video recorders
  • Leak and smoke sensors

Who uses it

Security heads, site admins and responders.

How it connects

Takes alarms from doors, fire panels, cameras and sensors.

Its Finance & Accounts side

Each incident's costs collected and posted to the books.

Delivered by

Built into the command centre

Questions and answers

Which alarms open an incident?

The door, camera, sensor and panel alarms you choose, each with its own SOP.

How do people mark themselves safe?

They answer the alert on the phone; the roll call shows who has not answered yet.

Do we need special devices?

It works with: Door controllers and card readers, IP cameras and video recorders, Leak and smoke sensors. Each device is added once in the CCC and shared by every module that needs it.

How does it reach our books?

Each incident's costs collected and posted to the books.

When can we start?

Today. Start the free trial, or talk to us to see it with your own data.

Photo space: Incident and SOP Response at a real site (to fill at go-live).

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